1
Overview & Operator Information
Welcome to the Vision Study Centre mobile application ("App") and associated
administrative systems. This Application is owned, operated, and maintained by Vision
Study Centre, an educational institute committed to providing offline coaching,
online learning tools, and competitive examination preparation.
This Privacy Policy explains how we collect, store, safeguard, and disclose personal and
academic information received from students, parents/guardians, faculty members, and
administrative staff. By downloading, accessing, or enrolling via the Vision Study Centre app,
you agree to the practices outlined in this policy.
Strict Educational Purpose: All data collected is strictly utilized to
deliver educational workflows, conduct mock examinations, track curriculum milestones,
deliver institute announcements, and record fee receipts.
2
User Roles & Application Scope
The Vision Study Centre app operates with role-based access control. The types of users supported
are:
Students
Registered students accessing study modules, test
papers, test results, attendance, notices, doubt boards, and fee summaries.
Educators /
Teachers
Faculty uploading test papers, reviewing academic
answer sheets, publishing lecture schedules, and addressing student doubt inquiries.
Administrators
Centre management managing enrollments, student
records, fee status logs, batch allocations, and app operational notices.
3
Personal & Academic Data We Collect
In accordance with Google Play's User Data policy, we provide full transparency regarding data
types collected by the app. We collect information only when provided directly by you or your
educational institution upon enrollment.
| Data Category |
Data Points Collected |
Purpose & Processing Justification |
| Personal Identifiers |
- Full Legal Name
- Institute Roll Number / Student ID
- Email Address
- Mobile / WhatsApp Phone Number
- Cryptographically Hashed Passwords
|
User authentication, account recovery, student verification, sending important
batch notifications, test schedules, and institute announcements. |
| Academic & Testing Data |
- Mock test submissions & responses
- Exam scores, percentiles, & ranks
- Batch, course & subject enrollments
- Academic doubt questions & queries
- Attendance & lecture logs
|
Delivering automated test evaluation, generating comparative performance
analytics, mentoring, and academic progress tracking. |
| Administrative & Financial |
- Tuition fee payment status (Paid / Pending)
- Offline / Online receipt reference numbers
- Fee installment schedules
|
Accounting audit and payment status validation. Note: We do NOT collect or
store sensitive credit/debit card numbers, CVVs, or bank net-banking
passwords. |
| Device & Diagnostic Data |
- Network connectivity state (Online/Offline)
- Secure local app tokens (JWT)
- App version code & OS build version
- Anonymous crash logs & performance metrics
|
Session persistence, preventing multiple unauthorized simultaneous logins,
debugging application crashes, and maintaining stability. |
4
How We Use Collected Information
We process personal and educational records exclusively for valid institutional and educational
operations:
-
Curriculum & Exam Delivery: Conducting regular online tests,
generating instantaneous scorecard analysis, reviewing answers, and tracking individual
topic mastery.
-
Institutional Communication: Sending critical schedule adjustments,
holiday notices, admit card instructions, and urgent announcements.
-
Student Support & Doubt Resolution: Enabling faculty members to
answer conceptual doubts submitted via the app portal.
-
Security & Fraud Prevention: Preventing identity spoofing,
duplicate exam attempts, and unauthorized token access.
No Secondary Commercial Use: We do not build demographic advertising profiles,
do not track you across other third-party websites or apps, and do not monetize student learning
activities.
5
Android Mobile App Permissions
The Vision Study Centre Android application requests minimal operating system permissions,
strictly required to provide core educational features:
| Permission Name |
Classification |
Technical Necessity & Justification |
android.permission.INTERNET |
Normal |
Required to communicate with our secure backend REST API to fetch test papers,
submit responses, sync batches, and retrieve announcements. |
android.permission.ACCESS_NETWORK_STATE |
Normal |
Allows the application to detect network availability (Wi-Fi/Cellular/Offline)
before transmitting test submissions, preventing data loss. |
android.permission.POST_NOTIFICATIONS |
Runtime |
Delivers prompt class notifications, upcoming exam alerts, test results
publication notices, and institute announcements. (Can be toggled off at any
time in Android system settings). |
android.permission.VIBRATE |
Normal |
Provides subtle haptic feedback for timer alerts during mock exams and
high-priority emergency notifications. |
Note: The app does not request access to Sensitive Permissions such as Camera, Microphone,
Precise GPS Location, Contacts, SMS, or Storage/Photos, unless an explicit optional document
upload feature is actively initiated by the user.
6
Third-Party Infrastructure & Data Sharing
We strictly enforce that student information is never sold, leased, or traded to third parties.
We utilize reputable cloud service providers strictly as data processors under contractual
confidentiality:
Cloud MongoDB
Database
Used for encrypted, high-availability data storage.
Hosted within secure cloud data centers with firewall isolation and multi-factor
access protocols.
Node.js
Enterprise API
Custom-built institute application servers enforcing
token-based authorization and SSL/TLS endpoint encryption.
Zero Advertising Networks: We do NOT integrate Google AdMob, Unity Ads,
Facebook Audience Network, or any other commercial marketing SDKs.
Google Play Requirement
Account & Data Deletion Policy
Dedicated Deletion Portal & Form
How to Request Deletion of Your Account and Data
In compliance with Google Play Store User Data and Account Deletion policies, students and users
have the right to request the permanent deletion of their account and all associated personal
and academic data.
A
Self-Service via Mobile App
- Open the Vision Study Centre mobile application.
- Log in to your student or faculty account.
- Navigate to Profile / Settings > Privacy & Security.
- Tap on "Delete My Account & Data".
- Confirm the security prompt to submit your instant deletion request.
B
Direct Email Request (Support)
If you cannot access the app or have uninstalled it,
you can request manual deletion via email:
Please mention your registered email address and Roll
Number for identity verification.
Deletion
Timelines & Scope
What is permanently deleted:
Name, email, phone number, login credentials, test submissions, answer logs, and device
session tokens within 30 calendar days.
What may be
retained: Anonymized aggregated statistical metrics or official financial
tax/fee receipts where required by applicable local educational or accounting laws.
8
Data Retention & Archival Policy
We retain personal data only for as long as necessary to fulfill the educational objectives for
which it was originally collected, or to comply with statutory and legal requirements:
- Active Academic Year: Student performance metrics, test submissions, and
attendance logs are maintained throughout the active enrollment tenure of the student.
- Post-Graduation / Inactivity: Inactive accounts are archived after two (2)
academic years following course completion, after which non-regulatory personal identifiers
are securely purged.
- Immediate Purge upon Verified Request: When an account deletion is
requested and validated, all personal data is deleted or permanently anonymized within 30
days.
9
Data Security & Encryption Standards
We implement comprehensive technical and administrative security controls to protect student
data against unauthorized access, alteration, disclosure, or destruction:
Encryption in Transit
All communication between the Android application and our
backend servers is encrypted using modern Transport Layer Security (TLS 1.2/1.3 /
HTTPS).
Hashed
Credentials
Passwords are never stored in plaintext. We utilize
strong, salted cryptographic hashing functions (bcrypt/argon2) to preserve
authentication security.
Restricted Access
Internal database access is strictly restricted on a
least-privilege basis to authorized system administrators and academic coordinators.
10
Children's & Student Privacy (COPPA & Minor Protection)
Vision Study Centre provides educational training for school and college examinations. Certain
enrolled students may be under 18 years of age (or under 13 in relevant international
jurisdictions).
Institutional &
Parental Consent
Accounts for minors are created strictly through verified offline or authorized
institutional enrollment by the educational centre, with the knowledge and consent of
parents or legal guardians. We do not solicit personal details from children for behavioral
tracking or marketing purposes. Parents or legal guardians may review their child’s academic
records or request account termination at any time by contacting us at signout.dev@gmail.com.
11
Your Privacy Rights & Choices
Subject to applicable local privacy regulations, every student and user has the following rights:
Right to Access:
You can view your personal profile, test papers,
scorecard histories, and attendance at any time directly through the app interface.
Right to Rectification:
You may update incorrect contact info or report
spelling errors in your student file by contacting institute administration.
Right to Opt-Out of
Alerts:
You can disable push notifications via your Android
device settings without hindering your test-taking capabilities.
Right to Erasure:
You have the full right to delete your student account
and all corresponding academic data as explained in Section 7.
12
Changes to This Privacy Policy
We may periodically revise this Privacy Policy to reflect enhancements in our app capabilities,
security protocols, or legal guidelines from Google Play. Any modifications will be posted to
this page with an updated "Last Updated" timestamp. For significant changes that impact how we
handle your personal data, we will provide an in-app banner alert or email notice prior to the
change taking effect.
13
Contact Us & Grievance Redressal
If you have questions, feedback, concerns, or grievances concerning this Privacy Policy or your
student data privacy, please contact our appointed Grievance & Data Protection Officer:
Vision Study Centre
Attn: Grievance Redressal & Privacy Officer
Official Student Learning & Academic Examination Portal.
Official Contact & Support Email:
signout.dev@gmail.com
For student helpdesk, grievances, and privacy requests.
Our Grievance Officer will review and respond to valid privacy complaints and deletion
requests within 48 to 72 business hours, with complete resolution
within 30 days.